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Mobile browsers - Clearing cache & cookies

Chrome for Android

  1. Tap on Chrome menu (three vertical dots) > Settings.
  2. Tap on ‘Privacy’ under Advanced.
  3. Scroll down and select the last option ‘Clear browsing data’.
  4. From the ‘Time Range’ drop-down menu, select ‘All Time’.
  5. Check ‘Cookies and Site data’ and ‘Cached Images and Files’.
  6. Tap on ‘Clear data’.
  7. Exit/quit all browser windows and re-open the browser.

Safari for iOS

  1. Open your Settings app.
  2. Tap on ‘Safari’.
  3. Tap on ‘Clear History and Website Data’ and ‘Confirm’.
  4. Exit/quit all browser windows and re-open the browser.

Chrome for iOS

  1. Tap on Chrome menu (three vertical dots) > Settings.
  2. Tap on ‘Privacy’.
  3. Tap on ‘Clear Browsing Data’.
  4. Check ‘Cookies and Site data’ and ‘Cached Images and Files’.
  5. Tap on ‘Clear Browsing Data’.
  6. Exit/quit all browser windows and re-open the browser.